Returns Policy

Returns & Refund Policy

At My Friend, we want you to be satisfied with your purchase. If you are not completely happy with your order, we are here to help.

Returns

You may return eligible items within 14 days of receiving your order.

To qualify for a return:

• The item must be unused and in its original condition
• The item must be in its original packaging
• Proof of purchase must be provided

Non-Returnable Items

Certain items may not be eligible for return, including:

• Items that have been used or damaged by the customer
• Clearance or final sale items
• Products returned without original packaging

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within a few business days.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was defective or incorrect.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue as quickly as possible.